All Access Pass Portal
All Access Pass Portal
Benefits
See every show whenever you want and as many times as you wish
- 25% off additional single tickets
- 20% off year-round at the ArtBar + Bistro
- 20% off concessions, including merchandise
- Free/Unlimited exchanges
How to Book
Ensure you book your desired performance at least 24 hours in advance.
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MAINTAIN BILLING INFORMATION
To maintain or update your billing information, click here. Aside from updating your billing information when it changes, we also recommend reviewing your account at the beginning of the season. This ensures you never miss a payment or moment of theatre!
Frequently Asked Questions
What if I need to change my show date?
Our team is here to help! If you need to exchange tickets, a fee may apply. If you are a season ticket holder, you enjoy unlimited free date exchanges! You can contact our Subscriber Service Team at 602-889-6304 or subscribersupport@phoenixtheatre.com or your dedicated Patron Concierge Manager.
Please call the Box Office before your performance at 602-254-2151. Box Office hours are Monday through Friday 12:00PM to 5:30PM, and two hours before show time on evenings and weekends for will call. Because exchanges are only honored if you notify us before the start of your performance, it’s important that you leave a voicemail or email the box office at boxoffice@phoenixtheatre.com.
I am a Season Ticket Holder. Can I purchase additional tickets at a discount?
Absolutely! Season Ticket Holders receive a discount based on their individual packages. For 24-hour service we encourage you to log onto your account on our website before selecting any seats. Our website will auto apply your discounted rate. Additionally, you may call our Subscriber Service Team to book your additional tickets during normal business hours.
I want to purchase an All Access Pass. When will charges begin?
When purchasing an All Access Pass through our website, your payment will process immediately, and your pass will become active within 15 minutes. If you have any questions about the All Access Pass, please call our Box Office at 602-254-2151.
Additional Questions?
See our FAQ pages for answers to more of our commonly asked questions!
ADDITIONAL RESOURCES
Code of Conduct
To view our patron code of conduct, click here.
All Access Pass Terms of Service
To read the All Access Pass Terms of Service, click here.