Art Cards

All applications and renewals must be submitted through the Art Card Application Form on The Phoenix Theatre Company’s website.

Access the Art Card Application Form HERE.

1. Choose the appropriate proof-of-eligibility category.
   Season General participants may select “Participated in Season Generals” for verification against internal records.
2. Use the correct email address.
   Whenever possible, use the email associated with your Phoenix Theatre Company ticketing account. Benefits can only be applied to the approved account connected to that email.
3. Upload complete proof of participation.
   You may submit one document or a combination of documents, but the materials must clearly provide every required detail.

ALL PROOF OF ELIGIBILITY MUST CLEARLY SHOW:

Production name • Performance dates • Venue • Your name and role

PRO TIP: When in doubt if you are submitting a screenshot of a webpage it is preferable to submit the link to the website.

For theatre administrative staff: Include a business card, program staff listing, or HR/staff letter confirming current employment.

Please do not submit:

• Pay stubs
• Future offer letters
• Contracts
• Offer Letters
• Resumes, personal websites or headshots
• Equity Card
• Cast lists without performance dates or venue

Incomplete proof will not be accepted. This includes pay stubs without production details; contracts or offer letters for future productions; screenshots, posts, or other materials missing required information.

When submitting a link to a digital program, Google Drive file, or similar source, confirm that the link is active and does not require a password, sign-in, or access approval.

Please allow up to 15 days for processing. Eligibility is active only after approval has been confirmed or the Art Card price appears on the approved ticketing account. The Box Office cannot expedite an application because an applicant hopes to attend a specific performance. Please apply early and allow sufficient time for review.

Approved cardholders may purchase up to two Art Card tickets either online on the day of the performance or in person at the Box Office beginning one hour before showtime. All tickets are subject to availability, and online purchases must be made through the ticketing account connected to the approved email address. Detailed instructions for each purchase method appear below.

Online Art Card tickets are available 24 hours before the actual performance time. Follow these steps carefully to receive the Art Card rate:

1. Visit our website.
   – Go to phoenixtheatre.com and navigate to your chosen performance.
2. Log in to your account.
   – Use the same email address connected to your approved Art Card eligibility.
   – If you do not have an account under that email, or are unsure which email is connected to your eligibility, contact the Box Office at 602-254-2151 before proceeding. Art Card benefits are tied to the approved account.
3. Enter the promo code before selecting seats.
   – Once logged in, enter ARTCARD—all one word and in all caps—in the promo-code field on the event page.
   – Apply the promo code before choosing seats; otherwise, the discount will not activate. The code will work only for performances taking place that day.
4. Select your seats.
   – Choose up to two seats. Eligible seats will display the discounted $15 price.
5. Review your cart carefully.
   – Confirm that the discounted price appears before completing your purchase.
   – If the discount does not appear, do not complete the transaction. All sales are final. Contact the Box Office at 602-254-2151 for assistance.
6. Complete your purchase.
   – Follow the checkout prompts to confirm your order.
7. Review these key reminders.
   – Online Art Card purchases become available 24 hours before the performance time.
   – The discounted price may not appear until the promo code has been applied and eligible seats have been selected.

• Tickets become available at the Box Office two hours before showtime.
• Bring a valid photo ID and your physical Art Card, if one was issued.
• Arrive early to allow time for processing.
• During peak periods, the Box Office may prioritize Will Call and full-price transactions before assisting Art Card purchasers.

Applications and renewals will not be processed at the Box Office window.

• Cardholders may purchase up to two $15 tickets for an eligible Phoenix Theatre Company-produced performance.
• Tickets are non-transferable and must be used by the cardholder and one guest.
• Benefits cannot be used for a production in which the cardholder is cast or otherwise participating.
• Benefits do not apply to productions presented by outside organizations on Phoenix Theatre Company stages.
• Tickets are subject to availability and are final sale, with no refunds or exchanges.
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By accepting and using an Art Card, recipients agree to use the program only as intended; refrain from misuse, resale, transfer, or profiteering; and conduct themselves in a manner that reflects respect for The Phoenix Theatre Company’s mission, staff, patrons, artists, and values.

The Phoenix Theatre Company may deny an application, request additional verification, correct an expiration date, or revoke access at any time. The program is offered as a courtesy to the theatre community and may be modified, suspended, or terminated at the theatre’s discretion.

For more information or assistance, please contact Luis Terrazas at l.terrazas@phoenixtheatre.com or call 602-889-5285.