Privacy Policy

The Phoenix Theatre Company is committed to protecting the confidentiality and integrity of your personally identifiable information or PII.

The Information We Collect

There are several places on this website where the visitor’s personally identifiable information may be provided to The Phoenix Theatre Company through account registration, order forms, application forms, or survey forms. In filling out these forms, you may be asked for contact information (name, address, telephone number, and email address), financial information (credit card related) and demographic information (age, gender, education level, income level, etc.).

As with most other internet sites, our web servers record the Internet Protocol (IP) address of each visitor. This IP address tells us from which domain (such as you are visiting, but not your e-mail address. We use the information to help diagnose problems with our server, to administer the website more effectively and to gather broad demographic information. When providing this personally identifiable information, you are indicating to us your consent that we use it in accordance with the terms and provisions of this policy. This site utilizes cookies to keep track of the visitor's shopping cart and for other purposes.

What we do with the information

We use contact information to send visitors new information about The Phoenix Theatre Company and its programs through an opt-in request process. The visitor's contact information may also be used at other times when necessary—for example: contact may be related to an online purchase if warranted. The Phoenix Theatre Company may on occasion share segments of its mailing list with other non-profit organizations for mutually beneficial programs. We do not rent or sell our mailing list with for-profit entities, and email addresses are never shared or traded. The visitor’s financial information is used to execute purchase and donation transactions. We share this information with credit card and check processing organizations as necessary to complete the transactions. The Phoenix Theatre Company does not retain the identifying financial account information once a transaction is completed.

How we protect your personally identifiable information

The Phoenix Theatre Company takes precautions in seeking to ensure that our systems are secure and that they meet industry standards, including the application of firewalls. When appropriate, we employ user authentication systems, encryption technologies and access control mechanisms. This site contains links to other websites. The Phoenix Theatre Company is not responsible for the content or privacy practices of these sites.


Our site provides visitors with the opportunity to request future communications through e-mail and/or the United States postal service.


To opt out of receiving emails from The Phoenix Theatre Company, please click the update preferences/unsubscribe link at the bottom of promotional or marketing emails that you are sent or call the box office at 602.254.2151 to be placed on the 'Do Not Email' list.

Updating your information

We offer the following options for updating information in our database:

Mail: The Phoenix Theatre Company

1825 North Central Avenue

Phoenix, AZ 85004

Call: Box Office at 602.254.2151

Please include any information that would help us identify you in our database, such as complete contact information (name, postal address and email address) and/or your account number if known.

Contacting the website

If you have any questions about this privacy statement, the practices of this site or your dealings with this website, you may contact the box office.

Third party use of hyperlinks information and other services

The Phoenix Theatre company website contains links to other internet websites, including co-branded or other affiliated sites. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of other web sites accessed by a link from The Phoenix Theatre Company's website, including such sites' use of any information and use of any marks.

You may be able to access certain information related to third parties at the site, or via links or clicks from the site, regarding the goods or services of third parties. You understand and agree that your access to or use of those services is a matter entirely between you and the third parties. The Phoenix Theatre Company shall have no liability whatsoever for any such access or use of information or purchased products or services of website visitor’s interaction with any and all third parties.


We have attempted and will continue to attempt to establish procedures to ensure that your information is both accurate and safe from unauthorized access. Nevertheless, you understand and agree that "perfect" security does not exist anywhere, including on the internet. Information you send to this site, including e-mail messages, will not be encrypted unless we advise you that it will be encrypted. Our website is protected by a firewall and monitored for security.