Bartender (Part Time, Hourly)
We are looking for a qualified candidate to hold the part time position of Bartender. As a member of the Patron Services team, bartenders are responsible for providing outstanding customer service, promoting pre-orders, stocking and cleaning work area and patron seating area, and representing Phoenix Theatre as a leader in the arts community. Shifts are 2.5 hours before every performance and last through intermission or second act. Benefits include complimentary tickets to all shows and working in a fun, upbeat environment. This is the ideal part time job for someone with evening and/or weekend availability, a flexible schedule and happy disposition.
House Manager (Part Time, Hourly)
The House Manager (HM) is responsible for overseeing the front of house during Mainstage and Black Box shows. Primary areas of responsibility include preparing the house and grounds for patrons; leading all Will Call staff and bartenders in a daily pre-show meeting; acting as the liaison between Front of House and Box Office; acting as the liaison between Production and Front of House (FOH); managing the usher team, including conducting the pre-show meeting for ushers, assigning their responsibilities and monitoring their performance; handling all patron inquiries and concerns, including seating and ticketing issues and general complaints; troubleshooting issues that may arise with the ticket scanners and leading scanner training; reviewing and approving the bar and Will Call checklist at the end of each shift; managing the thorough completion of performance reports, and; acting as lead manager when the FOH Manager or Sales Manager is not on duty.
Essential Duties & Responsibilities
Physical & Mental Demands and Working Conditions
Many Positions in theatre overlap and it is not unusual to be asked to perform a task not listed in this position description. This is not necessarily an exhaustive list of responsibilities, skills, duties and working conditions associated with the job. It is intended to be an accurate reflection of the current job; however, management may revise the job tasks based on business needs including emergencies, staffing needs and workload.
Will Call Associate (Part Time, Hourly)
Reports to Sales Manager
The part time Patron Services & Sales Associate is responsible for providing outstanding customer service while in the Box Office to Phoenix Theatre patrons. This position manages Will Call before and during shows, primarily on the weekends.
Essential Duties & Responsibilities
Handles inbound and in person sales calls and patron inquiries; handling and managing patron relationships is the most crucial component of this role
Acts as Will Call expert alongside other Patron Services & Sales Associates, greeting patrons and selling tickets before the show and during intermission, and answering questions
Upsells and recommends tickets and subscription packages
Solicits donations from patrons over the phone and in person
Conducts special sales or promotions during Will Call and/or Intermission, including subscription campaigns and holiday promotions in the lobby
At least one year of experience in Sales
Advocacy-level customer service skills
Self-motivation and the ability to multi-task in a fast-paced environment
Professional etiquette and work ethic
Ability to work well under pressure
Organizational and time management skills
Data management skills and abilities
Effective leadership and communication skills
Must be able to work well in teams as well as independently
Superior attention to detail is imperative
Must be able to function in a high-pressure (and fun!) environment with changing priorities
Typical Will Call shifts last 2.5 to 4.5 hours; evenings are required
Associates may be scheduled for one to four shifts per weekend
Weekday shifts are rare and scheduled according to your availability
To apply, email cover letter and resume to David Struyf at firstname.lastname@example.org.
Part Time Custodian
It is the role of the part-time custodian to follow daily schedules that will include, but are not limited to, the cleaning of theatres, lobbies, offices, kitchens and other common areas, bathrooms, dressing rooms, storage areas, elevators and staircases. The part-time custodian may also be responsible for performing additional duties as assigned, which may include light building maintenance as well as laundry related to cleaning duties.
Essential Duties and Responsibilities:
Willingness to learn and follow procedures, and a strong commitment to maintaining a high standard of cleanliness are required. Effective oral and written communication skills commensurate with the responsibilities of the position are required. It is preferred, but not required, that the part-time custodian have prior experience in the custodial field.
Must be able to work a schedule that will include weekends. Late evenings and/or early mornings is preferred. Flexibility in scheduling is desirable. Must be able to comply with background check. Must have effective organizational, problem solving, and time management skills. Must be able to physically move through the facility and execute all cleaning and maintenance responsibilities. This job involves standing for long periods as well as stooping, squatting, lifting, carrying, pushing and climbing. Ability to lift 55 pounds is required. Regular access to a reliable vehicle is preferred.
Please send resume and cover email to Laurie Lemley, Associate Managing Director, at email@example.com