The Phoenix Theatre Company

Getting ready for Your Visit

Updated April 8, 2022

An FDA approved COVID-19 vaccine is widely available and accessible, and decisions about whether to attend indoor performances is a matter of personal choice, to be determined on an individual basis. Our COVID-19 policies are consistent with our mission to be a forum where individuals of all walks of life and different belief systems can gather live and in person. The arts is where anyone can go and be welcomed. We encourage everyone who is able to receive a COVID-19 vaccine to do so to protect themselves and their communities. 

We strongly encourage all patrons (regardless of vaccination status) to wear a well-fitting mask over their nose and mouth while inside the building. Masking has allowed us to be open to the public while keeping our patrons, volunteers, and staff safe. If you forget your mask when attending, not to worry, we are happy to provide you with one. 

Patrons should not visit the theatre if they have been exposed to someone who has tested positive for COVID-19, tested positive for COVID-19 themselves, or are experiencing COVID-19 symptoms. Symptoms of COVID-19 infection include headache, loss of taste or smell, sore throat, diarrhea, congestion or running nose, and/or a temperature of 100.4 or higher. If any member of a party is feeling sick we require that person to stay home—their ticket can be exchanged or fully refunded.

Even with all the safety and sanitation protocols, you may still not feel comfortable attending one of our performances during these uncertain times. The value of your tickets can remain on your account to be used at a later date or consider converting your funds to a tax-deductible donation to help our programs.   

What to bring

  • Have your tickets ready to be scanned on your phone, or bring a paper printout of your tickets. Masks are strongly encouraged.

What to WEAR

Our patrons wear everything from smart casual to cocktail attire. Dress for a great time at the theatre! Theatres are often kept cool for the benefit of the audience. (And stage lights can get hot!) If you typically get cold in air conditioned spaces, you may consider bringing an extra layer.

What to leave at home

  • Food
  • Drink